When the Webmaster Dies: Businesses Brought to Their Knees

Losing your webmaster could be a serious problem that can bring your business to its knees. It could make your business vulnerable to a hostage situation or a web site pull-down. You could lose access to your own site, with little hope of retrieving it. Hard-won search engine visibility could be lost. In most cases, a very long legal process with a lot of red tape is required to prove your right to access web site information. You may be forced to watch as your investment slips through your fingers and vanishes. Webdesign

Total disaster can be averted. Even if you have someone else who is in charge of managing your web site, you should prepare, well in advance, with a contingency plan. Record and store safely, the following:

1. The name of the domain name registrar, and the account name and/or number and password that would allow you to make changes to that domain. Such critical changes might include:

a. pointing it at a different hosting server
b. transferring it to another registrar
c. controlling email handling
d. renewing your registration before it expires. If it does, the name returns to “available” status and could be swiftly purchased by a rival company, simply to keep you from using it.

NOTE: Be absolutely sure that your webmaster is only a TECHNICAL or BILLING contact on your account, and that all ADMIN & REGISTRANT contacts shown are in YOUR name, your business name/address, and your telephone and email address. Once you confirm this, change the password on the account. Record it on your end and make it accessible to a trusted associate in the event you are unable to service your business (death, travel, etc.) This way all acce ss for changes will HAVE to go through you to make a change. Don’t put yourself in a position where someone can unintentionally (or otherwise) lock you out of your own account. สล็อตpgเว็บตรง

Anyone with your domain name registrar access id/pw can control your site. There is no ethical reason for a webmaster to insist that domain registration be under sole webmaster control. Typically, it’s just for convenience and to minimize potential for unintentional changes made by well-meaning owners.

Do not presume that your web designer set up your domain registration in YOUR name. Many webmasters are actually the LEGAL OWNERS of a domain you thought was in your legal control. Here is how to view your registration: Visit a registrar such as NetworkSolutions.com or GoDaddy.com and search the “WHOIS” information for your domain name.

2. The name of your hosting provider. Ideally, that would include obtaining from your hosting provider a list of backup contacts on their side, in case your webmaster is not available or unresponsive.

3. Management Console: Accounts and passwords to your host server’s management console (if you have one). Not all sites have this, but ultimately, a management console is an online portal that web hosting providers offer clients which allow individuals to control the configuration of their part of the server.

4. Server Access: If you have a dedicated server: know the root or administrator account name and password.

5. Publishing: Know account names and passwords to the appropriate login and ftp accounts used to manage the server, or to upload/publish content to it. Also ask if there is an account authorization call-in PIN for further identification for incoming calls requesting changes to the account.

6. Third Party Add-ons: Know Account names and passwords to any applications. For example the administration accounts used for blogs, statistics, click campaigns, photo galleries or video streams, shopping carts, payment buttons, traffic counters, forums or other tools that have been installed on your site or server.

7. Webmaster Alternate Contact. In many cases your webmaster may have a trusted individual who, while not involved in your site, may be available to grant access or assist in an emergency. However, YOU should be the alternate, first and foremost. mobile-casino

8. Security: Historically, you’ve been relying on your webmaster to keep this same information safe already, but you’ll absolutely have to do the same. It doesn’t matter how you do it – perhaps written on a note you keep in a safe, or something else entirely – you do want to keep this sensitive information secure. But no matter how, it’s critical that more than one person have it!

Even if the information you gather is meaningless or confusing to you, that doesn’t matter. If you are not familiar with website maintenance and technical babble, you’ll soon be looking for someone who is. Once you find this person, they will absolutely NEED this information in order to help you. If your webmaster has always paid for hosting servers directly, then you are relying on his account to remain in good standing in order for your site to continue to be visible. Therefore, I recommend you pull copies of your web site files and relocate to a host service paid for directly by you. Otherwise, a bill unpaid by the webmaster will cause your site to drop out of site, and possibly lose hard-won ranking & visibility within search results.



Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *